SSE Energy Services comments on missed smart meter targets for gas for 2018

Chris Adams, Director of Metering and Smart Transformation at SSE Energy Services said:

“SSE Energy Services is fully committed to the rollout of smart meters and to delivering the benefits of smart for customers. We worked hard during 2018 to successfully transition to the new generation of smart meter, which brings full functionality to customers, and installed around 600,000 meters during the year. However, while there were many achievements in 2018, we are disappointed that we fell slightly short on meeting our gas target.

“We quickly recovered the shortfall during February 2019 and are on target for the year ahead. We have worked with Ofgem to resolve this matter as quickly as possible and have agreed to make a payment to Ofgem’s Voluntary Redress Fund.”