SSE installs its 250,000th smart meter in West Midlands home

SSE has installed its 250,000th smart meter, to a home in Rugby in the West Midlands, highlighting another significant milestone on the journey to installing smart meters in the homes of every single one of its customers up and down Great Britain, with no upfront cost.

Smart meters provide customers with real time information about how much energy they are using. The meters give customers the ability to make better informed decisions about their energy use and provide accurate information to suppliers each day, bringing an end to estimated energy bills or manual meter readings.

In a report on consumers’ opinions on smart meters, national campaign, Smart Energy GB has found that 85 per cent of those with smart meters say they have a better understanding of what they are spending on energy. Building on this, people with smart meters are more confident in the accuracy of their bills (81 per cent) when compared to those with traditional meters (64 per cent).

The 250,000th install took place at the home of Adam Kopczynski, an SSE customer of nine years. Mr Kopczynski was delighted with the new smart meter saying:
“Having a smart meter will help give me a better understanding of how I can be more energy efficient as I can see how much electricity and gas I am using each day. It also means I do not need to worry about sending in meter readings as they are sent to SSE automatically by my meter.”

Mr Kopczynski’s smart meter install was carried out by Smart Meter Operative David Szanto. He commented:
“It’s a privilege to have installed our quarter of a millionth smart meter. I really enjoy my work, in particular interacting with customers every day and no two days being the same. As an experienced Smart Meter Operative, I am also involved in mentoring newly-trained installation engineers to help them settle in – something I get huge amount of satisfaction from.”

Claire Maugham, Director of Policy and Communications at Smart Energy GB, said:
“The national rollout of smart meters is well underway and is bringing a transformation in the way everyone in Britain can buy and use their energy.  The people who’ve already upgraded are experiencing greater control and confidence when it comes to energy, and our research shows that eight in ten are taking steps to reduce how much energy they use.  Britain’s smart revolution will empower everyone to help reduce Britain’s carbon footprint and keep their bills down in the process.”

Sara Jane Asquith, Director of Metering and Smart Transformation, welcomed the milestone saying:
“Smart meters allow our customers to be smarter about how they interact with their energy consumption in the home. Our teams have done an excellent job of delivering this change to 250,000 customers and we’re looking forward to introducing these benefits to all of our customers in the months and years to come.”

“This is a once in a generation opportunity and it is vital that we get the roll out right for our customers. Therefore we will continue to deliver with a ‘do it once, do it right’ attitude - starting slowly, learning quickly and ramping up soon after.”  

As SSE looks to install a smart meter in the homes of all of its customers, the company will be ramping up from around 1,000 smart installs a day currently, to 7,000 daily from late 2017.

To find out if you’re eligible to have a smart meter installed for no upfront cost click here.