Customer service

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Partnership Services
Partnership Services are responsible for the development of partnerships and affinities within the UK housing market.

Business Sales
Business Sales and Service are a sales team who cater for the needs of our business customers nationwide. They’re responsible for obtaining new customers and managing a portfolio of existing clients.

Internet Comparison Sites
The Internet Comparison teams are responsible for the account management and sales development of our 'partnerships' with accredited comparison sites.

Customer Services
With a diverse range of enquiries to answer, no day in Customer Service Sales is ever the same. We cover a full range of customer orientated roles from new business, account changes and enquiries to payments and billing. As a fast paced, targeted environment teamwork is essential.

The main locations for our contact centres are Thatcham, Portsmouth, Havant, Cardiff Gate, St. Mellons, Perth, Cumbernauld and Basingstoke.

Smart Services are located in South Wales and Scotland

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I'm SSE - Customer Service

Four of our customer service representatives from across the UK discuss how rewarding it is to help customers with their energy needs, and why they love working at SSE.

Watch the video